Earlier this year, once ALOHA learned how devastatingly deadly COVID-19 was, we put our creative hats on and strategized how we might still best serve our hearing loss community. Government communications to close offices came in the form of recommendations and, eventually, mandates. With conjecture running rampant and communications from authorities causing confusion, ALOHA chose to remain open for phone calls, emails, and Zoom meetings only.

Prior to COVID-19, ALOHA patrons could enter our office to view and test any of the numerous assistive listening devices we have on display. When the pandemic began, ALOHA could no longer allow this because we did not know for certain how the virus was transmitted. It is important for us to continue to protect our patrons and ourselves until it is safe for us to come back to the office.

ALOHA is open Tuesdays, Wednesdays, and Thursdays from 10 a.m. to 4 p.m. for phone calls and emails. You can send an email to to learn more about our Zoom meetings and/or to get on an email list to receive our monthly calendar.

Connecting With Hearing Loss During COVID-19

Hear and Connect Better On Videoconference Calls with Hearing Loss

Center for Hearing and Communication 

Click the link above to connect with someone at the Center for Hearing and Communication! They will walk you through how to use virtual communication step by step! Gain help connecting your technology so you can stream your virtual meetings directly to your devices! This site also offers a variety of other tips for navigating Zoom and other similar platforms. Including captioning options and ways to improve audio quality during calls! 

Challenges with Face Masks


Face Masks and Hearing Loss: Practical Tips and Strategies from HLAA

Communication Breakdown by Austin Counts:  Tucson Weekly Article on the Challenges of Face Masks for the Deaf and Hard of Hearing:

Tips for Improving Audio Quality on Videoconferences

Tips and More

Click here to view a step-by-step guide for improving audio quality during virtual calls! Learn more about accessories and streaming devices that might help you!